Privacy Policy
Welcome to the website of Syntegon Technology Limited (the "Site"), trading as Syntegon Technology. We take privacy seriously—especially when you share information to evaluate or procure technology services. This policy explains how we handle personal data for users of the Site ("Visitors") and for organisations that contract with us for consulting, delivery, or managed services ("Clients").
Personal data & client technical information
"Personal data" means information relating to an identified or identifiable individual—such as name, work email, telephone number, job title, and business address. In the course of projects we may also process Client technical information (for example credentials, logs, architecture diagrams, or support tickets) strictly where needed to deliver agreed services. That technical material remains subject to confidentiality commitments in your contract and is not used for unrelated marketing.
What we collect
From Visitors we may collect basic browsing data, form submissions, and communications metadata. From Clients and prospects we collect contact details, procurement references, contractual records, and technical artefacts supplied for assessments, migrations, security reviews, or ongoing support—only what is proportionate to the engagement.
How we use information
We use personal data to respond to enquiries, prepare proposals, deliver and invoice services, maintain accounts, and meet legal obligations. Client technical information is used solely to design, implement, secure, monitor, or support the systems in scope. We may send operational updates or relevant service information; you can opt out of non-essential communications at any time.
Sharing & processors
Access is limited to Syntegon Technology Limited personnel and subprocessors engaged under written terms (for example cloud hosting, ticketing, or email)—only on a need-to-know basis. We do not sell personal data. Where we use aggregated, anonymised analytics about Site usage, it cannot reasonably identify individuals.
Storage & retention
Data is held within the United Kingdom or the European Economic Area unless you agree otherwise and appropriate safeguards apply. Retention follows legal requirements and the nature of each engagement—project artefacts may be archived according to your instructions or our standard policy after closure.
Cookies
We may use cookies and similar technologies for security, session continuity, and to understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.
Security
We apply administrative, technical, and organisational measures appropriate to the risk—including access controls, encryption where suitable, and staff training. No method of transmission over the internet is completely secure; we encourage Clients to follow credential hygiene and least-privilege principles when granting access.
Correcting inaccuracies
You may request correction of inaccurate personal data by writing to [email protected] or to our registered office at Unit 2a Meteor Business Park, Meteor Centre, Mansfield Road, Derby, DE21 4SU.
Your Rights
These are summarized rights that you have under data protection law: The right to access, rectification, erasure, restrict processing, object to processing, data portability, complain to a supervisory authority, and withdraw consent.
Children's Privacy
Our Service does not address "Children", anyone under the age of 18 years, and we do not knowingly collect personally identifiable information from children under 18 years.
Compliance With Laws
We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency.
Changes to Policy
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site.